Generative AI in CALL: Enhancing Self-Regulated L2 Learning Through Adaptive Chatbots
DOI:
https://doi.org/10.69760/gsrh.0250206002Keywords:
Generative AI, CALL, chatbots, self-regulated learningAbstract
Generative artificial intelligence (GenAI) has introduced new possibilities for computer-assisted language learning (CALL), particularly through adaptive chatbots capable of natural conversation and personalized feedback. This review synthesizes recent research on how GenAI chatbots support self-regulated learning (SRL) among second language (L2) learners. Findings indicate that chatbots can enhance all phases of SRL by prompting goal-setting, enabling strategy use through interactive practice, and facilitating reflection via feedback and progress summaries. Their adaptive, always-available nature provides individualized scaffolding that promotes autonomy, engagement, and sustained practice. Evidence also shows positive effects on motivation, confidence, vocabulary retention, and reduced anxiety, though long-term sustainability and over-reliance remain concerns. The review emphasizes that pedagogically guided use is essential: when integrated meaningfully into instruction, chatbots can function as powerful mediators of cognitive, metacognitive, and affective processes in L2 learning. Implications for design, teacher training, and future research directions are discussed.
References
Adam, M., Wessel, M., & Benlian, A. (2021). AI-based chatbots in customer service and their effects on user compliance. Electronic markets, 31(2), 427-445.
Akhtar, M., Neidhardt, J., & Werthner, H. (2019, July). The potential of chatbots: analysis of chatbot conversations. In 2019 IEEE 21st conference on business informatics (CBI) (Vol. 1, pp. 397-404). IEEE.
Alisoy, H. (2024). Exploring language acquisition: The role of native language interference in ESL learners. Journal of Azerbaijan Language and Education Studies, 1(1), 50-66.
Alisoy, H. (2024). The magic of languages: Introducing a second language in early childhood education. Retrieved from ResearchGate: https://doi. org/10.13140/RG, 2(11042.81603).
Alisoy, H. (2025). The Role of Using Authentic Videos on Learners' Pronunciation. Acta Globalis Humanitatis Et Linguarum, 2(2), 79-87.
Alisoy, H. A. H. (2023). Object Clauses and Difficulties in Their Translation. Nakhchivan State University. English and Translation Chair.
Aydın, Ö., & Karaarslan, E. (2023). Is ChatGPT leading generative AI? What is beyond expectations?. Academic Platform Journal of Engineering and Smart Systems, 11(3), 118-134.
Bail, C. A. (2024). Can Generative AI improve social science?. Proceedings of the National Academy of Sciences, 121(21), e2314021121.
Bandi, A., Adapa, P. V. S. R., & Kuchi, Y. E. V. P. K. (2023). The power of generative ai: A review of requirements, models, input–output formats, evaluation metrics, and challenges. Future Internet, 15(8), 260.
Banh, L., & Strobel, G. (2023). Generative artificial intelligence. Electronic Markets, 33(1), 63.
Chaves, A. P., & Gerosa, M. A. (2021). How should my chatbot interact? A survey on social characteristics in human–chatbot interaction design. International Journal of Human–Computer Interaction, 37(8), 729-758.
Chui, M., Hazan, E., Roberts, R., Singla, A., & Smaje, K. (2023). The economic potential of generative AI.
Dam, S. K., Hong, C. S., Qiao, Y., & Zhang, C. (2024). A complete survey on llm-based ai chatbots. arXiv preprint arXiv:2406.16937.
Eisfeldt, A. L., Schubert, G., & Zhang, M. B. (2023). Generative AI and firm values (No. w31222). National Bureau of Economic Research.
Eysenbach, G. (2023). The role of ChatGPT, generative language models, and artificial intelligence in medical education: a conversation with ChatGPT and a call for papers. JMIR medical education, 9(1), e46885.
Feuerriegel, S., Hartmann, J., Janiesch, C., & Zschech, P. (2024). Generative ai. Business & Information Systems Engineering, 66(1), 111-126.
Floridi, L. (2023). AI as agency without intelligence: On ChatGPT, large language models, and other generative models. Philosophy & technology, 36(1), 15.
Fui-Hoon Nah, F., Zheng, R., Cai, J., Siau, K., & Chen, L. (2023). Generative AI and ChatGPT: Applications, challenges, and AI-human collaboration. Journal of information technology case and application research, 25(3), 277-304.
Gozalo-Brizuela, R., & Garrido-Merchán, E. C. (2023). A survey of Generative AI Applications. arXiv preprint arXiv:2306.02781.
Huang, W., Hew, K. F., & Fryer, L. K. (2022). Chatbots for language learning—Are they really useful? A systematic review of chatbot‐supported language learning. Journal of computer assisted learning, 38(1), 237-257.
Jeon, J., Lee, S., & Choi, S. (2024). A systematic review of research on speech-recognition chatbots for language learning: Implications for future directions in the era of large language models. Interactive Learning Environments, 32(8), 4613-4631.
Jo, A. (2023). The promise and peril of generative AI. Nature, 614(1), 214-216.
Kerlyl, A., Hall, P., & Bull, S. (2006, December). Bringing chatbots into education: Towards natural language negotiation of open learner models. In International conference on innovative techniques and applications of artificial intelligence (pp. 179-192). London: Springer London.
Kuddus, K. (2022). Artificial intelligence in language learning: Practices and prospects. Advanced analytics and deep learning models, 1-17.
Mammadova, I. (2024). Motivational and Practical Frameworks for Teaching English to Weak Learners: An Empirical Study. Acta Globalis Humanitatis Et Linguarum, 1(1), 30-38. https://doi.org/10.69760/aghel.024050
Mohebbi, A. (2025). Enabling learner independence and self-regulation in language education using AI tools: a systematic review. Cogent Education, 12(1), 2433814.
Neumann, A. T., Yin, Y., Sowe, S., Decker, S., & Jarke, M. (2024). An llm-driven chatbot in higher education for databases and information systems. IEEE Transactions on Education.
Sadigzade, Z. (2025). Mind the Gap: A Comparative Study of Faculty and Student Readiness for AI-Integrated ELT in Azerbaijani Higher Education. Global Spectrum of Research and Humanities , 2(4), 144-169. https://doi.org/10.69760/gsrh.0250203012
Sadiqzade, Z., & Alisoy, H. (2024). Level-Up Learning: Using Games to Teach English Across Student Levels. EuroGlobal Journal of Linguistics and Language Education, 1(3), 181-194. https://doi.org/10.69760/egjlle.20240104
Sadiqzade, Z., & Alisoy, H. (2025). Cybersecurity and Online Education–Risks and Solutions. Luminis Applied Science and Engineering, 2 (1), 4-12.
Seering, J., Luria, M., Kaufman, G., & Hammer, J. (2019, May). Beyond dyadic interactions: Considering chatbots as community members. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (pp. 1-13).
Shafiee Rad, H. (2024). Revolutionizing L2 speaking proficiency, willingness to communicate, and perceptions through artificial intelligence: A case of Speeko application. Innovation in Language Learning and Teaching, 18(4), 364-379.
Wei, L. (2023). Artificial intelligence in language instruction: impact on English learning achievement, L2 motivation, and self-regulated learning. Frontiers in psychology, 14, 1261955.
Yin, Q., & Satar, M. (2020). English as a Foreign Language Learner Interactions with Chatbots: Negotiation for Meaning. International Online Journal of Education and Teaching, 7(2), 390-410.
Zhang, Z., & Huang, X. (2024). The impact of chatbots based on large language models on second language vocabulary acquisition. Heliyon, 10(3).
Zhao, D. (2025). The impact of AI-enhanced natural language processing tools on writing proficiency: An analysis of language precision, content summarization, and creative writing facilitation. Education and Information Technologies, 30(6), 8055-8086.
Zumstein, D., & Hundertmark, S. (2017). CHATBOTS--AN INTERACTIVE TECHNOLOGY FOR PERSONALIZED COMMUNICATION, TRANSACTIONS AND SERVICES. IADIS International Journal on WWW/Internet, 15(1).
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Global Spectrum of Research and Humanities

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.